Backup and Disaster Recovery

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Your Data, our Dedication

Whether you’re worried about the possibility of a natural disaster or a disgruntled employee tampering with your data, IXN has you covered.

IXN offers a full range of options from offsite backup and recovery to replication and high-availability solutions to keep your business running in the event of a disaster.  Our disaster recovery specialists start by understanding your applications, environment, and recovery goals.  If you don’t have a disaster recovery strategy yet, we can help you create your own plan for the servers you host within IXN or your own on-premise systems.

Active Recovery™ Suite

Active recovery SuiteIXN is proud to announce the arrival of Active Recovery, a new suite of services which provides a much more robust File Backup and Disaster Recovery solution. The Active Recovery Suite allows for more granular control and management of the type and schedule of your backed up data. Each product detailed below is a separate purchase. However, incentives exist making a “package” purchase of the services a great deal.

File-Level Offsite Backups

With Active Recovery File-Level Offsite Backups, we can take a backup of your server and maintain the backup in a remote datacenter, protecting your server from regional disasters. This allows us to restore your entire server, or individual files, even if the primary datacenter location is unavailable.  Maintaining a nightly backup of your server is an essential service. If there is ever a situation where a file has been deleted and needs to be recovered, or your server gets a virus that encrypts and holds your data hostage, we can restore your server to the state it was in the night before.  The following questions will be posed to you during the on-boarding process for Active Recovery File-Level Offsite Backups:

  • How often would you like to have a restore point created? Typically, clients choose to have their server backed up nightly, thus allowing a restore to the previous night if a major error were to occur.
  • How many individual restore points would you like us to maintain? By default, IXN maintains 7 restore points of your server. We are capable of providing many more, for an additional monthly fee.
Hot Standby

A hot-standby is a copy of your server which is ready to go at a moment’s notice, allowing us to fail-over your live server to the standby in the event of a disaster. This product allows us to provide a higher level of availability for your services, mitigating the effects of a disaster.

With Active Recovery Hot Standby, we can replicate the state of your server to our Disaster Recovery datacenter as often as every 15 minutes. This means that in the event of a disaster at the primary datacenter location, we can have your server up and running in as little as 15 minutes, depending on the intensity of network traffic. The core question you should answer to determine if you want this product is Are you willing to lose a days’ worth of work? The following questions will be posed to you during the on-boarding process for Active Recovery Hot Standby:

  • In the event of a disaster, how much recent work would you be willing to lose? (15 minutes worth, 30 minutes worth, etc.)? This will determine how often we run a replication cycle of your server, with the smallest interval being 15 minutes.
  • How many discreet point-in-time copies of your server should we maintain? This will determine how many individual restore points we maintain for your server, up to a maximum of 28. An interval of 15 minutes with 28 restore points means we can restore your server to a point in time up to within the last 7 hours.
Data Archiving

With Active Recovery Data Archiving, we can maintain periodic copies of your data for the long haul. For instance, we can maintain a copy of what your server looked like at the start of every week, every month, every quarter, or every year. Theoretically, if you maintain 7 yearly copies with us, we could restore your server to the way it looked and worked as it did on the first Sunday of the year, 7 years prior. The following questions will be posed to you during the on-boarding process for Active Recovery Data Archiving:

  • What type of copies would you like us to maintain? (Weekly, Monthly, Quarterly, Yearly)
  • When should these copies be made? (First, Second, Third, Fourth, Last Monday, Tuesday, etc of [interval], or specify a date [3rd, 5th, 23rd, etc.])

To discuss your Disaster Recovery and Backup needs, contact IXN at